Privacy Policy

Last updated: August 6, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create or modify your account, purchase a past paper, request customer support, or otherwise communicate with us. This information may include your name, email address, password, educational level, and any other information you choose to provide.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, such as to administer your account, process transactions, calculate and deliver analytics based on your exam performance, and send you related information, including confirmations and receipts.

3. Exam Analytics

A core feature of Papelo is providing analytics based on your exam attempts. We store your answers, calculate scores, and analyze your performance across different topics to provide personalized feedback and recommendations.

4. Information Sharing

We do not share, sell, rent, or trade your personal information with third parties for their commercial purposes. We may share information with trusted third-party service providers (such as payment processors like PayHere) who need access to such information to carry out work on our behalf.

5. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no data transmission over the internet or information storage technology can be guaranteed to be 100% secure.

If you have any questions about this Privacy Policy, please contact us at privacy@papelo.lk.